Shipping & Returns

Now all USA and International customers pay just $5.99 for shipping and handling on any size order!

Our goal is to provide you with the items of your choice at the best prices possible.  If for any reason you need to return an item, or if you have questions regarding stock availibility or International shipping, please email us at Thanks for your order and support of The Celtic Connection website!

USA orders. All payments made online are processed instantly through PayPal. After payment is made, your order is forwarded to us to be processed. If the items you want are all in stock, your order may arrive in as little as 7 to 10 days. Although we do try to maintain an in house inventory of the most popular products, the number of items we offer prevents us from stocking sufficient quantities to anticipate every order. Out-of-stock items can take an additional 10 to 14 business day to become available. This means that MOST orders are delivered in 2-3 weeks. If it looks like part of your order will be on backorder for longer than this, we will go ahead and ship any items that are currently in stock, and send the backordered item(s) at no additional charge when they become available again.

NOTE: We do not have the ability to AUTOMATICALLY update every customer regarding our daily inventory. You will NOT receive an email if your item(s) are out of stock, unless your order is going to take LONGER than the time frame listed above. If your package doesn't arrive within 7 business days, and you'd like an update on your order, we'd be happy to check its status for you. If it's important that your order arrive by a specific date, we encourage you to send us an email BEFORE you place your order, so we can let you know in advance if the items are in stock, or how long it will be before our next shipment is expected to come in.

Once in a while an item will be out of stock here and also backordered at our suppliers. When this happens we have to wait for more to be made by the manufacturer and it can be 4-8 weeks before it's available to ship. If this happens we will notify you by email of the delay, and let you decide if you want to wait, make another selection, or request a refund. We appreciate your patience in this situation.

After processing and packaging, USA orders are shipped by either USPS Priority Mail or First Class Mail, which usually takes 3 to 7 business days to deliver. Again, please allow a total of 2 to 3 weeks for processing, packaging AND delivery of USA orders.

Our goal is to provide you with the items of your choice at the best possible prices. Thank you for your order and your support of The Celtic Connection website. :o)

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